How Can We Help?
Whether you have a question about a table, need guidance choosing the right fit for your space, or want an update on your order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger tables may require additional coordination, and we will keep you informed every step of the way.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. If your tracking information has not updated or you have questions about delivery timing, feel free to contact us by email or phone.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for full details on eligibility, condition requirements, and how to initiate a return.
Can I exchange a table for a different model?
We are happy to help you explore exchange options within our 30-Day Returns window. Contact us with your order details and the model you are considering, and we will walk you through the process.
How do I choose the right table size for my room?
Room dimensions matter just as much as the table itself. For pool tables, you will want enough clearance on all sides for a full cue stroke. Send us your room measurements and we can offer personalized guidance on which table size fits best.
What materials and construction should I look for in a game table?
Our tables are thoughtfully selected for heirloom-quality craftsmanship, including solid hardwood frames, premium slate playing surfaces, and precision-leveling systems. Each table is designed to perform beautifully as both a game surface and a statement piece of furniture.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Heirloom-Quality Craftsmanship
Owned and operated by Luxury Game Tables, every piece is thoughtfully selected to perform beautifully for generations.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with careful handling from warehouse to doorstep.
